Mira After Sales Assistance
Mira has an excellent after sales assistance package. They state the following:
If you ever need hands on help, we have a team of field based engineers helping Mira owners get the most from their showers. Even if your warranty has expired, we will still be there to help. We only charge by the visit and not by the hour - so you can be sure you're getting exceptional value for money.
- We aim to complete 75% of service visits within 3 working days of receiving a customer's call
- We aim to achieve a first time fix rate of 98%
- Spare parts are despatched within 2 working days of your call (subject to stock availability)